Terms & Conditions
Last Updated: 21.01.2025
These Terms of Service (this “Agreement”) are entered into between PlusHaus Creative Agency (“we,” “us,” or “PlusHaus Creative Agency”) and you. This Agreement governs your access to and use of our website located at www.plushausagency.com (the “Site”) and the services we offer (the “Services”). By accessing the Site or utilizing our Services, you acknowledge that you have read, understood, and agree to be bound by the terms outlined in this Agreement.
1. Acceptance of terms
By accessing this website and using any of the services provided, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any other applicable policies or guidelines. If you do not agree with these terms, please do not use our website.
2. Services
We offer graphic design and web design (UI) services, with the specifics of each service detailed on our website. While we strive to provide consistent and high-quality services, we reserve the right to modify, discontinue, or make changes to any of our services at our discretion and without prior notice. Any modifications will be communicated as necessary, but we are under no obligation to notify clients of service changes in advance.
3. Use of website
You agree to use this website for lawful purposes and in a way that does not infringe upon the rights of others or restrict or inhibit their use of the site. Prohibited conduct includes, but is not limited to, the transmission of unlawful, harmful, or offensive content, and the interruption of the website’s operation.
4. Intellectual property
All content, designs, logos, graphics, and materials displayed on this website are the exclusive property of PlusHaus or are used under appropriate licenses. Unauthorized use, reproduction, distribution, or modification of any content from this website is strictly prohibited without prior written consent, except as permitted by applicable laws under the doctrine of fair use.
5. Payment terms
5.1 Payment for services is due upon agreement, according to the terms specified in each project or service agreement. All fees are non-refundable unless otherwise stated in the agreement.
5.2 We require full payment upfront for our services, unless otherwise agreed upon in the contract. Payments are non-refundable, except in cases where we have not fulfilled our obligations to deliver the agreed-upon work. In the event that development work has already begun and you choose to terminate the contract without fault on our part, the deposit is non-refundable.
5.3 Any additional costs for items such as font licenses, stock photography, third-party services (like plugins or software), or any other necessary assets required for the project will be the responsibility of the client and added to the overall project cost.
6. Asset requirements
6.1 The Client is responsible for providing all necessary materials and information required for the completion of the work, as per the agreed specifications. These materials may include, but are not limited to, photographs, written content, logos, and other relevant assets.
6.2 If there is a delay in providing the required materials, which results in a delay in the completion of the work, we reserve the right to adjust the project deadlines accordingly and extend them by a reasonable period.
7. Confidentiality
7.1 We hereby agree to maintain the confidentiality of all information disclosed by the Client that is marked as confidential or is reasonably understood to be confidential. This includes, but is not limited to, business plans, strategies, financial information, intellectual property, customer data, and any other proprietary information related to the Client’s business.
7.2 We further agree not to disclose, share, or allow access to any such confidential information to any third party without the prior written consent of the Client, except as required by law or in the course of fulfilling the contract. This confidentiality obligation shall remain in effect even after the termination of the agreement.
8. Privacy
We respect your privacy and handle all data in accordance with our Privacy Policy, which explains how we collect, use, and protect your personal information.
9. Limitations of liability
To the fullest extent permitted by applicable law, PlusHaus shall not be held liable for any indirect, incidental, special, or consequential damages, including, but not limited to, loss of profits, revenue, data, or business opportunities, arising out of or in connection with your use of our website, services, or any materials provided. This limitation applies regardless of the form of action, whether in contract, tort, negligence, strict liability, or otherwise, even if we have been advised of the possibility of such damages.
10. General
10.1 PlusHaus Creative Agency reserves the right to amend, revise, or update these Terms and Conditions at any time without prior notice or consent from Clients, employees, independent contractors, affiliates, agents, agencies, or any other third-party entities involved in agreements with PlusHaus.
10.2 These Terms and Conditions become legally binding upon the Client’s execution of the Agreement and payment of the required Deposit for the specified Project. By proceeding with the Project, the Client affirms their understanding and acceptance of these Terms and Conditions.